about Alden

Giving care teams time to care again

Alden builds AI agents that take care of coordination

Our team comes from

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Humana Logo
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Lyft
McKinsey
Airbnb

Our story

Alden was founded to solve one of home-based care’s biggest challenges:
coordination.

Our Story

Every day, care teams juggle hundreds of moving parts—calls, schedules, compliance checks, last-minute changes—often without the technology or time to manage it all.

Care doesn’t break because people don’t care. It breaks because coordination is broken.

By building AI agents that work alongside coordinators, caregivers, and clients, Alden gives care operations the structure and support they need, without disrupting the human touch that defines great care.

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Reduce complexity

Improve continuity

Empower care teams

The people behind the platform

In a sector crowded with overpromises, Alden is led by a team that delivers differently.

Team CEO

Catherine Wang

founder & ceo

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Team Chief of Staff

Shea McHenry

Chief of Staff

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Advisory CTO

Youssef Francis

Advisory CTO

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Alden Founding Engineer

Sean Tan

Founding Engineer

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Alden founding engineer

James Clancy

Founding Engineer

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Operations

Cherry Mayuga

Customer Success

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Team Advisor

Tim Hanold

Executive Advisor

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Team Placeholder

Alice

AI Coordinator

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Our mission is achieved by our mindset

Our Mission
Human first

Human first

We build AI to empower, not replace. Every decision starts with empathy for the people delivering and receiving care.

Proof over promises

Proof over promises

We measure impact in weeks, not years. Real-world results are our benchmark for success.

Partnership always

Partnership always

We work alongside our customers, not above them—co-designing solutions that complement the way they work.

Built for tomorrow

Built for tomorrow

We design with scale, safety, and sustainability in mind, so every solution stays future-ready as the industry evolves.

“Alden’s platform is the most tailored AI solution we’ve seen in home care. It’s transforming how we coordinate care and unlocking new ways to serve our clients that we never imagined.”

“It’s essential to have a strong AI partner to preserve gross margins through an optimized care delivery system”

"Alice started filling our open shifts - it's awesome. Filling same-day shifts can be painful for our coordinators - Alice helps us fill our opens quicker. It's hard to imagine our schedulers going back to how we originally staffed before."

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Customer

Mike McGee

Mike McGee

Chief Executive Officer

72%

Reduction in manual outreach

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Customer

Tim Hanold

Tim Hanold

Board Member

90%

EVV compliance guaranteed

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Customer

Rudy Wrabel

Rudy Wrabel

Owner, At Your Side Home Care (ComForCare)

40%

Weekly hours saved on staffing

How we spend our day at Alden

Each day is spent working hand-in-hand with customers. We get in the weeds of the data, the shifts, the caregiver calls. Every person on our team is here to understand the work deeply — and build something people love.

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Team Carousel
Team Carousel

"I am building Alden for my parents — who immigrated to this country on their own. When the time comes — as an only child — I will face it largely alone. But so will they. Agencies exist because as you age, you want to feel human. And when someone you love is aging and life feels short, you want to feel like a child. I don't want to be alone when it comes. And I don't want them to be alone."

Catherine Wang

Catherine Wang

Founder, CEO

"We are building the infrastructure of continuity — building and supporting Independence and multigenerational communities. We can help shape how families experience some of the hardest moments of their lives — and that passes down for generations to come."

James Clancy

James Clancy

Founding Engineer

"The work is messy, urgent, and human. That makes it worth building."

Francis

Youssef Francis

Advisory CTO

Open positions

Join the team using AI to make care work better.
For everyone.

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